Hotel Policies: Dona Sylvia Beach Resort

Dona Sylvia Hotel Policies

Cancellation Policy for any confirmed booking:

10 days or more before check-in date - Loss of booking deposit (10% of entire stay).
7-10 days before check-in date - 1 night charge or Booking deposit whichever is higher.
3-7 days before check-in date - 50% of entire stay.
Cancellation received less than 3 days before check in date or No Show - 100% of entire stay.
Please Note:
Some packages and rates may have different cancellation policies which will be mentioned along with that particular package or rate.

A booking deposit of minimum 10% of entire stay will be charged to confirm bookings.
The balance has to be paid a minimum of 5 days before check-in and if payment is not received, the Hotel reserves the right to cancel the booking.
Please Note:
Some packages and rates may have different booking policies which will be mentioned along with that particular package or rate.

12 yrs and above – Adult (Only 1 extra adult will be allowed per room with applicable charges.)

Below 6 yrs - infants (up to 2 infants allowed free sharing per room with parents.)
6 yrs - 12 yrs - children (only 1 child allowed free sharing per room with parents.)
As per certain packages all Children 6 – 12 yrs will be charged.

Pet Policy: Pets are not permitted in the Hotel.
Smoking Policy: Only permitted in designated areas of the Hotel.
Please note all rates, where ever seen, are based on availability and are subject to change without notice.
ALL GUESTS ARE REQUIRED TO PRESENT PROPER PHOTO IDENTIFICATION UPON CHECK IN. (The identity proof would include a valid Driving license / voter identity card / PAN card, etc. Valid Passport is mandatory for all Foreign guests)
Payment Options (Contact us for further details):
- Credit Cards
- Wire Transfers
- National Electronic Fund Transfer (NEFT)
- Cheques (only Indian accepted)
- Demand draft
- Cheque deposits at any Axis Bank branch across India.
Cheques only if cleared by Bank before check-in (only Indian accepted)
Cheque deposits at any Axis Bank branch across India only if cleared by Bank before check-in (only Indian accepted)